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    Important Questions English for Communication  Expected Questions for English for Communication-  BT 103 Please note that these are most important questions from questions that are asked in every semester. If you prepare the answers of these questions, you can be rest assured that you will possibly solve 75 percent paper. 1. Write the technical description of the following: - personal computer, mobile phone, refrigerator,  pen, air cooler, electric iron, washing machine, food processor, ATM, calculator and Lathe Machine. 2. Write an application letter for job. 3.What guidelines would you prescribe for writing a good résumé?  4. Write a letter inviting quotation. 5. Write a letter sending quotation. 6. Write a letter placing the order. 7. Write a letter of complaint. 8. Write the structure and lay out of a business letter. 9. What are the advantages and disadvantages of writing E-mail? Highlight writing techniques required to draft a professional E-mail 10.What is a tender notice?

  RGPV Diploma Engineering New Syllabus Communication Skills in English (theory) Course Content Unit-1 Communication: Theory and Practice (6 lectures)-14 marks  1.  Basics of Communication: Introduction, Meaning and Definition, Process of Communication.  2. Types of Communication: Verbal (Oral, Written) and Non-verbal–Signs, Symbols, Maps, Body Language (Kinesics) Paralanguage.  3. Channels: Formal (Upward, Downward, Horizontal and Diagonal) and Informal (Grapevine).  4.  Principles of Effective Written and Oral Communication (including 7 C’s)  5.  Barriers to Effective Communication (Semantic, Physical, Psychological, Organizational) and ways to overcome them. Unit-2 Soft Skills for Professional Excellence (5 Lectures) 12 marks 1. Introduction: Soft Skills and Hard Skills. 2. Importance of Soft Skills as Life skills : Self-awareness and Self-analysis, Interpersonal effectiveness, Adaptability, Resilience, Emotional Intelligence, Empathy, Assertiveness, Conflict management, Problem